Who's There? Firewall Advisor
User's Guide

The Who's There? Firewall Advisor, from Open Door Networks, works with your Macintosh's firewall to help you analyze, understand and respond to access attempts detected by the firewall. Who's There? reads the log file produced by your firewall, and then allows you to:

Who's There? analyzes access attempts and provides advice specific to the Mac OS X environment. It's also integrated with our book, Internet Security for Your Macintosh and iPhone, security blog (isfym.com), Twitter stream (http://twitter.com/isfym), and "Top 10" list. Chapter numbers and section names of relevant passages from the book are indicated throughout this User's Guide in blue italics.

For details of new features in Who's There? 2.3, see the What's New section of this user's guide.


Table of Contents
What's New in 2.3
  • Enhancements
  • Integration with the DoorStop X Firewall
  • Integration with Internet Security for Your Macintosh and iPhone
  • The DoorStop X Security Suite
Getting Started
  • System requirements
  • Basic concepts
  • Installation & quick start
  • Upgrade installations
  • Purchasing Who's There?
  • Related products
Main Window
  • Data filters
  • The filter field
  • Data view tabs
  • Access History detail
  • Summary by service
  • Summary by IP address
  • Sorting the data
  • Action buttons
    • Service Info
    • Who's There?
    • Draft Email
  • Searching the data
  • Exporting data
  • Extra information on services
Who's There? Dialog
  • WHOIS database search
  • Draft email
  • Map
  • Service info
    • Information about a service
    • Accessing DoorStop X from Who's There?
Other Windows
  • General Preferences
    • Log files
      • log resetting & archiving
      • search order
      • year data
      • choosing another log file
    • Email template
  • Display Preferences
    • Icon size
    • Highlight new lines
    • Omit duplicate lines
    • Columns
  • Lookup IP address
  • Online help
Accessing the Book, the Blog, and Twitter
  • Browsing
  • Information on a specific service
  • The standalone version of "Internet Security for Your Macintosh and iPhone"
Investigating Accesses
  • Investigating possibly malicious activity and other problems
Troubleshooting
  • Common problems & their solutions
Appendices
  • Mac OS X 10.4 built-in firewall
  • Who's There?, firewalls and home routers
  • Common port numbers
  • Firewall log file formats


This entire User's Guide is copyright (C) 2000-2009 Open Door Networks, Inc. Who's There? Firewall Advisor and DoorStop X are trademarks of Open Door Networks, Inc. Norton Personal Firewall is a trademark of Symantec Corporation. All other trademarks are owned by their respective companies.